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The StarMessage Screensaver
| Frequently Asked Questions. |
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More answers about the screensaver here »
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How do I install the StarMessage screensaver?
Please follow the step
by step procedure in this page:
Install StarMessage »
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I do not see the moon phase
Please go to the
settings of the screensaver and make sure that the option "Moon Phase" is
ticked.
Other reason why you might not see the moon, is that maybe there is no moon on
those days (new moon days). Temporally increase the brightness of your monitor
to see if a dark blue moon appears in the screen. After a few days the moon will
start appearing.
How do I change the default message that is written in the
stars?
Go to the settings of the screensaver and change the message.
Press the "More Options" button and go to the "Star Messages" tab and change any
other messages that are preconfigured.
The percentage of moon phases are not showing any more.
The scrolling bottom line will show you the percentage of the moon that is
illuminated. If this percentage has stopped showing up, go to the settings of
the screensaver and make sure that there is some text typed in the bottom line
(you can even type a "space" character). If the bottom-line is empty from text,
the percentage is not shown.
I get an "error in IniFile Read: too long string"
Please go to the settings of the screensaver and check the message and bottomline texts that you
have typed. One or more of them is too long. reduce the length and the problem
will stop. If you have typed multiple messages (from the "More Options" button
and the "Star Messages" tab), then you must check for their length as well.
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How to uninstall the StarMessage screensaver
1) Go to the "About" tab of the program and select "Uninstall".
Or, go to the Control Panel, Add/Remove programs and select StarMessage Screen
Saver from the list of the installed programs and press the Add/Remove button to
start the removal.
2) Choose the "Custom" uninstall option and select all the files. In some
cases the uninstall information might get lost (especially if you don't select
the "custom" option mentioned above. You might get the error "cannot open
install.log" file.
For those cases, you can manually delete the starmessage files to uninstall the
screensaver.
Find and delete all the "starmsg.*" files from your hard disk.
Use the search and specify the option to "search for ALL files", if such an
option exists in the specific version of your windows.
The files that should be found and can be safely deleted are:
starmsg.scr
starmsg.hlp
starmsg.exe
starmsg.ini
You do NOT need to delete any other files. There is not a specific folder for
the screensaver and you should NOT delete any folder.
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On which operating systems and computers does the software run? |
Our software is compatible
with all the 32 bit versions of Microsoft windows, including
Vista. Please download the latest version of the software.
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Does your software run on MacOS,MacOSX / Macintosh /Apple
computers?
As you can see both in
our main product pages and in our ordering pages, our software is designed
to work on Windows operating system. There are no planned
versions for MacOS and Macintosh computers. If you have a
windows simulation program installed on your Apple/MAC computer,
you can try the free version of our program to see if its
runs on your Macintosh.
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When trying to
install the program, I get a remark about an "unknown
publisher".
 This remark automatically comes out from windows XP
whenever you download programs from the internet and the
program is not "digitally signed by an established
authority". The procedure to "digitally sign" a program is
very
expensive and not used by mid/small sized companies.
Only big companies can afford to digitally sign their
programs. Therefore,
the majority of the programs available for download, will
also show this message.
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You can safely ignore that message for our products
that are downloaded from our official download locations. |
Whenever you download
programs from the internet you should make sure you download
them from their original site. For example, you must avoid
downloading programs from other users via a p2p file sharing
utility.
The "official" download
locations for our software are:
StarMessage screensaver:
http://www.starmessage.info/free-screensaver-download.html
The StarMessage Diary:
http://download3.starmessage.gr/stardiary.exe
StarReminder:
http://download5.starmessage.gr/starreminder_setup.exe
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Do you accept
payments via PayPal?
Of course! When you click on the
Buy Now link, select US dollars as the preferred
currency and in the next screen you will have the option to
select PayPal. If you are in a country other that US with a
different local currency, selecting US dollars does not
affect the actual amount that this product costs.
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Can
I pay for the program without using my credit card?
Yes, Please go the normal way to the registration page,
select the currency you prefer press ORDER and in the next
screen select the "Check/money order" option
(instead of "credit Card").
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Who do I make the check payment to?
Please start the ordering
procedure from the normal link and select check/money order
as your payment method. Then you will be given the payment
address and the order ID to write on you check. Please
follow those instructions
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Do you have an
agent that resells the program in my country?
Currently, our programs are distributed electronically (via
downloads) and the payments are done online. These two
options allows us to "distribute" our products virtually to
the whole planet, while maintaining a very low price from
which our customers benefit.
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I sent you an email to request support, but I haven't had
any response.
We reply to all email requiring for support with
priority to the registered users. Common reasons why you did
not get an answer are:
- Your email spam filters have blocked our answer email.
Please check your email blocking rules.
- You have mistyped your email address. Please check the
email address.
- Your email was blocked by our email filters. Please resend
your question.
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How do I send you a screenshot of a technical problem that I
see?
A picture is worth 1000 words,
they say. If you see something is wrong with the program,
press the "Print Screen" button on the keyboard.
You have now placed a screenshot in the clipboard.
You can now go to Microsoft word or to Microsoft Paint (Start->Accessories->Paint),
PASTE the image in a new file and send that file to us.
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I enjoy this software. Do you have
other products?
Other Great Products
Please have a look at our selected software products |
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A list of other Software/Shareware » |
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How to make the stars yours |
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Payment options include secure online
credit cards, credit cards via phone or fax, money orders,
checks, bank wire transfers and PayPal.
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Yes! Make it yours
(NOW for just $12.95)
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Registration is an one time small fee and contains free updates
to future versions of the screen saver.
The program is distributed electronically (download) and is
activated according to the simple instructions that you will
receive via email. |
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For any questions, please email us. |
If you liked our site don't keep it secret
Email this page to your friends!
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Email to a friend »
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©2010, StarMessage Software
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email:
MessageTeam@Gmail.com
Fax:+1 (208) 977-0713
If you did not receive your
activation code please check your spam filter.
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